help
Kansas.gov is the official Web site of the state of Kansas and its online services. We assist Kansas government agencies by developing online solutions on their behalf.
what is the partner resource center?
Kansas.gov created the Partner Resource Center to help state & local agencies find information about our processes, services, access links and tools related to the project process and application/Web site maintenance.
who do I contact for technical questions while using the partner resource center?
Kansas.gov representatives are available to provide the necessary technical support to you by calling 785.296.5059 or 1.800.4KANSAS (452.6727).
is the partner resource center secure?
Security of the systems and network is of utmost importance to Kansas.gov. The portal endures many intrusive security audits and evaluations on a rigorous schedule, in order to comply with various standards: PCI/DSS, Sarbanes Oxley, CyberTrust Security Management Program, as well as an annual third-party security audit.
how often should i save when updating my site?
Save frequently. The maximum time any application is open is 30 minutes. After 30 minutes, you may lose your work.
what is KanPay and how can I leverage this tool?
KanPay Training
how do I upload files to my Kansas.gov FTP account?
Just simply reference the following .
why does the application I am in keep restarting or going back to the beginning?
https://www.accesskansas.org/ssrv-pharmacy-renewal/displayFAQ.do#timeout
why do I keep getting a message that says I need to enable cookies when my cookies have already been enabled?
https://www.accesskansas.org/ssrv-pharmacy-renewal/displayFAQ.do#timeout
how do I update my computer for the time change?
http://support.microsoft.com/gp/cp_dst
where can I find tools and information to help plan, develop, market and maintain my site?
Visit the Kansas.gov
Webmaster Resource Center.
Check back often to view frequently asked questions by Kansas.gov partners.