support

Kansas.gov strives to provide the best service and support possible to our partners and their constituents.

project management

We work with state and local government agencies to identify services that, when Web-enabled, can provide maximum benefit to agencies and constituents. This includes understanding your current process and finding the best way to move the process online. A Kansas.gov project manager will work closely with you to keep the project running smoothly.

customer service

If a customer has a question or problem while using a Kansas.gov service, assistance is available by phone, e-mail or online live chat. Our Help Center staff is well-versed in all Kansas.gov services and will assist customers in a timely manner.

security

Security is the most critical piece of the Kansas.gov support network. Kansas.gov considers the security of our partners' and citizens' information critical. Documented steps are taken to safeguard information according to established security standards and procedures, and we continually assess the new technologies for protection mechanisms.

high availability

"Access anytime" is one of the guiding principles for Kansas.gov. We provide Kansas citizens and businesses 24-hour access to state government information and services. To accomplish this objective, Kansas.gov utilizes a solid disaster recovery plan and backup measures to ensure service continuity.